KAEFER is on a journey to create customer value by continuously improving its processes to eliminate waste. The company’s objective is to deliver its services to customers without any incidents, on time, and in the most cost-efficient way. This includes providing services right the first time, according to clients’ quality requirements.
To meet this objective, KAEFER is committed to the following:
- Building health and safety into processes and using the most secure and efficient work methods and tooling.
- Creating a stable flow of work, without interruptions and waiting times for workers.
- Working with optimal crew sizes within a work process, so that everybody can always add value, and nobody has any waiting time.
- Ensuring that all needed material is available (right piece, right time, right place, right quantity, right quality) so that workers can constantly perform their work and their motion to collect materials is reduced to a minimum.
- Performing work with “First time right” policy, meeting quality requirements of clients and avoiding any rework.
- Using visual controls to compare actual process performance to expected performance, including safety, on-time delivery, productivity, and quality.
- Conducting a proper root cause analysis in case of performance deviations to stabilize and further improve the process.